During the initial free, no obligation meeting, we will assess your requirements and you will be given clear information about the type of advice and level of service provided by the adviser and how much it will cost.
You will be given details on how the firm is regulated by the FCA, the range of products we are authorised to advise on and any information we are required to give you. The details outline the type of products the firm offers advice on, for example, investments and savings, pensions, long-term care planning, and protection.
There will always be a cost for your adviser's service, as like any other business arrangement, you are benefiting from their expertise. Clients pay for advice in three main ways:
Since 31st December 2012, it has been a regulatory requirement that the cost of all investment and pension advice be based on a fee rather than commission. Please telephone us on 01277 655155 if you would like a copy of our list of fees.
We will always tell you about any commission we earn which is normally factored into the price of your product. These commissions vary with different products and providers but will be documented in the key facts illustration (KFI) you receive from the adviser.
By paying a combination of fees and commission, the adviser will rebate back into the financial products or hand to you some or all of the commission, or offset it against the fee.
Whether we take our remuneration by way of commission or fees will be a matter for discussion and agreement, and no charges for fees will be made without prior notification in writing.